Wellspring Tutoring & Mentoring Ltd. — Private Online Tutor with 20 Years of Experience

Privacy Policy for Wellspring Tutoring & Mentoring Ltd. ©

Last Updated: June 4, 2024

Wellspring Tutoring & Mentoring Ltd. © is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, https://www.wellspringtutoring.co.uk, or use our tutoring and mentoring services.

1. Data Controller

Wellspring Tutoring & Mentoring Ltd. © 9 Salterton Court, EX8 2TH, Exmouth, UK Email: lusea21@gmail.com

2. Data We Collect

We may collect and process the following data about you:

Personal Identification Information: Name of parent, telephone number, email address, name of child, child’s date of birth.
Academic Information: Subjects of interest, academic performance, tutoring session details.
Payment Information: Credit/debit card details, billing address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

We use your data for the following purposes:

To Provide Our Services: To set up and manage your tutoring sessions, and provide you with educational support.
To Process Payments: To handle payments for our services.
To Improve Our Services: To understand how our services are used and make improvements.
To Communicate with You: To respond to your inquiries, send updates, and provide customer support.
Marketing: To provide you with information about our services that may interest you (only if you have opted-in).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract: Processing necessary for the performance of a contract with you.
Consent: Where you have given us clear consent for processing your personal data for a specific purpose.
Legitimate Interests: Processing necessary for our legitimate interests, which include running our business, provision of administration and IT services, network security, and marketing.
Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.

5. Sharing Your Data

We may share your personal data with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing and IT services.
Legal Authorities: If required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

Encryption of sensitive data.
Regular security assessments and updates.
Access controls to limit who can access your personal data.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to request correction of any inaccurate or incomplete data.
Erasure: You have the right to request the deletion of your personal data.
Restriction: You have the right to request the restriction of processing of your personal data.
Data Portability: You have the right to request the transfer of your personal data to another organization.
Object: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at lusea21@gmail.com

9. Cookies

Our Website uses cookies to enhance your experience. You can control the use of cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using our Website and services, you agree to the terms of this Privacy Policy.